Refund policy

At North Coast Adventures PR, we are committed to providing an exceptional and transparent experience for all our guests. Below is our updated refund and cancellation policy:

General Refund Policy:

• Full Refund:
  If you cancel your reservation 7 days or more before your scheduled adventure date.

• 50% Refund:
  If you cancel your reservation between 24 hours and 6 days prior to your scheduled adventure date.

• No Refund:
  If you cancel within 24 hours of your scheduled adventure date or if you do not show up.

Weather-Related Cancellations:

• If weather conditions make it unsafe or impossible to conduct your scheduled adventure, you will be offered the option to:

  • Reschedule your adventure for another available date, or

  • Receive a full refund, depending on your preference.

We monitor weather conditions closely and prioritize your safety above all else.

Special Notes:

• All prices are per person unless otherwise specified.

• Refunds (if applicable) will be issued to the original method of payment within 7–10 business days after cancellation confirmation.

• For group bookings or custom packages, please contact us directly to discuss specific cancellation terms if needed.

How to Request a Refund:

• Contact us at info@northcoastadventurespr.com or call 787-243-3295.

• Please include your full name, booking reference, and details of your cancellation request.